Loyalty That Actually
Drives Revenue
CustomLoyalty brings loyalty points, coupons, products, sales, and analytics together in one platform — ready for any retail chain or store network.
Platform
One System, Three Roles
Manage loyalty, promotions, and performance analytics across your entire retail network.
Admin
Full control over loyalty programs, analytics, and tenant configuration from a single dashboard.
- Multi-tenant management
- Points rules config
- Analytics dashboards
Store Seller
Manage sales, redeem coupons, and sync POS transactions on the shop floor in real time.
- POS integration
- Coupon redemption
- Offline sync
Mobile Customer
Earn points, browse coupons, and discover products through a branded mobile experience.
- Points wallet
- Coupon browser
- Product catalog
Features
Everything You Need to Run
Loyalty at Scale
Products & Inventory
Global stock pool, per-store allocation, stock transfers, and product publishing across your network.
Coupons
Create coupon campaigns from templates, set redemption limits, and publish to stores in one click.
Points & Wallet
Flexible points rules per store or product. Every customer gets a wallet with a full points history.
Sales & POS Sync
Works offline and syncs transactions automatically when connection is restored. No lost sales, no duplicates.
Marketing
Campaign banners, publication scheduling, and audience targeting to drive engagement.
Customer Interactions
Track clicks, views, and opens across banners, coupons, and products for deeper insights.
Analytics
One unified view of sales, coupons, points, and stock — across all your stores, always up to date.
Files & Media
Upload product images and marketing assets with automatic thumbnail generation and link management.
Process
How It Works
Configure
Set up stores, users, and points rules tailored to your retail network.
Publish
Push products, coupons, and banners to your stores and mobile customers.
Optimize
Collect sales and interaction data, then refine campaigns with analytics.
Technology
Built for Integration
API-First Architecture
Every function is available via a clean, documented interface — easy to connect with any app, system, or device.
Firebase JWT Auth
Enterprise-grade security with role-based access for admins, store staff, and customers — out of the box.
Multi-Platform Ready
One system powers your mobile app, admin panel, and store checkout — no duplication, no extra costs.
Results
Why CustomLoyalty
Higher Retention
Keep customers coming back with personalized rewards and targeted promotions.
More Purchases
Increase purchase frequency through strategic points rules and coupon campaigns.
Better Visibility
Cross-domain analytics give you a full picture of sales, stock, and engagement.
Faster Campaigns
Go from concept to live campaign in minutes with templates and scheduling.
Build a Loyalty Program That Delivers Real Results
Tell us about your retail network and we'll show you how CustomLoyalty can transform your customer engagement.